Strategic Account Manager

Location: Remote (East Coast U.S.–based preferred)
Type: Full-time

About Ainsley & Co.

At Ainsley & Co., we operate like the marketing department our clients wish they had in-house—nimble, strategic, and always just a step ahead. As a small, senior-led agency, we partner with growth-focused organizations to lead brand strategy, digital campaigns, web projects, and everything in between.

We’re looking for a Strategic Account Manager to own key client relationships, help guide marketing priorities, and ensure every hour in a client’s retainer drives real value. You’ll be the face of the agency for 2–3 accounts, balancing strategy and execution, helping clients make smart decisions, and aligning our internal team around deadlines, deliverables, and results.

This role is perfect for someone who thrives on trust, communication, and clarity—someone who can run the room, translate vague ideas into real plans, and deliver both accountability and insight.

What You’ll Do

• Serve as the primary point of contact for 2–3 clients, leading the day-to-day relationship

• Translate client goals into clear marketing plans, briefs, and next steps

• Shape and lead weekly or biweekly client check-ins—driving the conversation, not just taking notes

• Collaborate with our founder on strategy, messaging, and big-picture planning

• Help clients prioritize work within a time-scoped retainer, flagging overages and managing scope as needed

• Monitor project timelines, budget burn, and deliverables in collaboration with our VP of Operations

• Identify opportunities to add value—whether that’s a campaign idea, a process improvement, or a strategic risk we should head off

What We’re Looking For

• 4–7 years of experience in marketing, account management, or consulting

• Strong written and verbal communication skills—you can simplify complexity and tell a clear story

• Confident, empathetic, and grounded—you know how to earn trust and lead conversations

• Strategic thinker with enough marketing fluency to talk brand, campaigns, creative, and digital execution

• Organized and entrepreneurial—you’re energized by ownership and aren’t afraid to make decisions

• Bonus points for agency or consulting experience, and for experience working with B2B clients

• Familiarity with tools like HubSpot, WordPress, Google Ads, and LinkedIn Ads is a plus

What You’re Stepping Into

We’re a small shop by design. You’ll work directly with senior team members, have a voice in how we grow, and help shape meaningful work with clients who care.

You won’t be a traffic manager—you’ll be a strategic partner. This role blends account management, project direction, and business consulting. You’ll help our clients win by helping them focus.

Where We Are + Travel

Our team is located in Raleigh, NC and Baltimore, MD, and the majority of our clients are based in Boston, New York, Pennsylvania, Maryland, D.C., Virginia, and North Carolina. Most of our work is remote, but occasional travel for strategic planning sessions, video shoots, or key events is part of the job. Expect a few days of travel per month, max.

Benefits

• 401(k) with company match

• Company-sponsored health insurance

• Paid vacation + a reimagined holiday calendar

  • At Ainsley, every month includes a long weekend—whether it’s a national holiday or one of our originals like Founder’s Day or the day after Father’s Day

• Company-issued MacBook Air + any other tech you need to thrive

How to Apply

If you’re someone who builds trust fast, thinks strategically, communicates clearly, and loves being part of a tight-knit, senior-led team—we’d love to hear from you.